Archive for the ‘Uncategorised’ Category

Who wrote this pompously ponderous prose?

Monday, November 19th, 2012

If you can bear to, take a look at the following paragraph. It’s from a PhD submitted to the University of Cambridge in 2000. (more…)

Three free tools for better business writing

Tuesday, October 9th, 2012

Wouldn’t it be great to get professional feedback on every document you write? If getting a second pair of eyes on your business writing isn’t possible, the next best thing is to run your work through an online readability tool.

Here, we review three free tools that can help you sharpen up your business writing skills. All of them give you a visual snapshot of how readable a piece of writing is. (more…)

We’re sorry we’re sorry

Tuesday, October 2nd, 2012

By David Pollack

Today we have an example of how not to write an apology – from a company whose advertising and marketing writing is usually great. (more…)

JJB Sports: were investors put off by their bad business writing?

Tuesday, September 25th, 2012

Yesterday, the retailer JJB Sports went into administration after it failed to secure a buyer.

Whenever I hear of a company going bust, I always check out their most recent annual report to see how their business writing compares with their business strategy. It’s an exercise that never disappoints. (more…)

Business writers: show, don’t tell

Wednesday, February 22nd, 2012

If you’ve ever taken a creative writing class, you’ll be familiar with the phrase “show, don’t tell”.

It’s the age-old exhortation not to describe what’s happening in the story, but rather to allow your reader to experience it through the characters’ actions, thoughts and feelings.

Now, we’re no novelists, but we still find ourselves saying “show, don’t tell” to clients several times a week. What we usually mean is “be concrete and specific, not abstract and general”. (more…)

Writing for the wrong audience

Wednesday, September 21st, 2011

Today, we have the debut post from the other half of Doris and Bertie, David Pollack.

I don’t know about you but, whenever I pass a construction site, I always ask myself if they’re doing all they can not to kill me. Often, just to be sure, I cross the street. Well, imagine how happy I was to see this.

(more…)

Communicating bad news – some dos and don’ts

Monday, July 4th, 2011

Increasingly, people on my business writing courses are asking me for advice on how to communicate bad news, particularly job cuts. (more…)

How to write a headline that guarantees nobody will read your story

Friday, February 25th, 2011

Hey, you. Yes, you – the internal comms writer with that sullen look on your face because the guys in the business don’t respect your expertise. Were these headlines yours? (more…)

Brand engagement? Bring on the gobbledygook!

Thursday, February 3rd, 2011

What do you think this might be?

an unparalleled experiential platform used to engage key audiences through a unique and unforgettable brand experience…

[it] connects consumers with brands through a personalised, relevant and memorable experience…

The experience appeals to guests at a sensory and emotional level, creating a bond between brand and consumer.

Leave a comment telling me what you think is being described – then find out here.

Was it what you expected? Did the “brand engagement” jargon do it justice?

Corpspeak alert: “Solutions” still going strong

Wednesday, February 3rd, 2010

Everyone seems to hate the word solutions, but marketers still can’t help wheeling it out at any opportunity – as these three recent arrivals in my inbox show.

regus

Low cost? Great! Flexible? Great! But what exactly are you advertising?

accessscreenshot

Wow, thanks! I’ve had that jar containing a homogeneous mixture of two or more substances knocking around on my desk since the summer and I’ve been meaning to leverage its capabilities for ages.

libertyscreenshot

Genius! Take your “solutions” criminality to the next level – incorporate the word into a hideous pun that makes what you’re selling sound wholly uninviting. At least it might distract your readers from your apostrophe sins and that bizarre “dot” conceit you’ve become so fond of.

For more on why you shouldn’t use the word “solutions”, see my guest post on Brad Shorr’s Word Sell blog.