Archive for July, 2011

Evasiveness: the number-one corporate value

Wednesday, July 6th, 2011

Have you noticed how so much business English is written in a bizarrely evasive style? As if it’s been picked over and emasculated by Legal and a host of other paranoid “key stakeholders” (as they no doubt like to be called) before publication?

Nowhere is this timorous tone of voice more obvious than in those lists of corporate values that companies feel they have to compile (presumably because everyone else does). (more…)

Communicating bad news – some dos and don’ts

Monday, July 4th, 2011

Communicating bad news

How do you communicate bad news? It’s a question people on my business writing courses are increasingly asking me. In particular, they’re looking for advice about how to communicate redundancies. (more…)